Terms of Service

Article 1 (Grant of License)

1. The Company grants users a non-exclusive, non-transferable license to use the Products for an unlimited period.
2. The Products have a trial period of three months from the date of installation.
3. After the trial period, the Products can continue to be used, but a message about purchasing a license is displayed once a day in each app where they are installed.
4. Purchasing a license is optional, and the basic features of the Products are available whether or not a license is purchased. However, Boost! Injector and Boost! Echo can no longer be used if a license has not been purchased after the trial period.
5. The copyright and all other intellectual property rights in the Products belong to the Company.

Article 2 (Prohibited Activities)

Users must not engage in any of the following activities when using the Products:

1. Redistributing or reselling the Products, or providing them to third parties.
2. Modifying, analyzing or reverse engineering all or part of the Products.
3. Improperly circumventing the operation of the Products.
4. Any use that violates applicable laws or public policy.

Article 3 (Support)

1. The Company responds to inquiries and provides support regarding the Products only to license purchasers, to the extent possible.
2. The Company does not respond to inquiries from users of the free version. However, reports of defects in the Products are accepted.
3. For the reports described in the proviso of the preceding paragraph, the Company only checks whether there is a defect in the Products. The Company decides whether and when such a check is made.
4. If, as a result of the check, the Company determines that the cause is not a defect in the Products but the user's environment, settings or operation, the Company will only notify the user to that effect and will not investigate or respond further.
5. When a defect is reported, the Company may request information such as the steps to reproduce it, the settings and error messages. If the necessary information is not provided, the Company may not perform a check.
6. The Company does not guarantee an immediate response to, or the resolution of, every inquiry.
7. Individual support that requires an understanding of information specific to the user, such as handling errors caused by the user's environment, reviewing the user's settings or operation, log analysis and remote support, is provided to license purchasers for a separate fee. The fee and terms of provision are determined in advance by consultation between the Company and the user.

Article 4 (Disclaimer)

1. The Products are provided "as is."
2. The Company does not guarantee the completeness, accuracy, fitness for a particular purpose or freedom from defects of the Products.
3. The Company is not responsible for defects caused by changes to the specifications or APIs of kintone, or by external environmental factors.

Article 5 (Suspension and Termination of Server Features)

1. For the features of the Products that use the Company's servers (such as publishing forms and pages with Boost! Injector and Boost! Echo, sending and receiving email with Boost! Mail, Boost! OAuth Mail, Boost! IMAP and Boost! OAuth IMAP, and creating PDFs with Boost! Report; the "Server Features"), the Company may temporarily suspend all or part of them without prior notice to users when performing maintenance, inspection or updates of the servers, when provision is difficult due to failures, natural disasters, power outages or other force majeure, or when the Company otherwise deems it necessary.
2. The Company may end the provision of all or part of the Server Features after giving prior notice by posting on the Company's website. In this case, the Company will not refund license fees already paid.
3. The Company is not liable for damages incurred by users due to the suspension or termination of the Server Features under the preceding paragraphs, except where caused by the Company's intent or gross negligence.

Article 6 (Limitation of Liability)

1. The Company's liability for damages arising from the use of the Products is limited to the total license fees paid to the Company by the user in the most recent one year.
2. For free use, the Company bears no liability for damages.
3. The Company is not liable for indirect damages, lost profits or loss of data.
4. The provisions of the preceding paragraphs do not apply to damages caused by the Company's intent or gross negligence.

Article 7 (Changes to These Terms)

1. The Company may change these Terms if the change is in the general interest of users, or if the change does not conflict with the purpose of these Terms and is reasonable in light of the necessity of the change, the appropriateness of the changed content and other circumstances relating to the change.
2. When changing these Terms, the Company will announce the content of the changed Terms and their effective date by posting them on the Company's website before the effective date.
3. If a user uses the Products on or after the effective date, the user is deemed to have agreed to the changed Terms.

Article 8 (Governing Law and Jurisdiction)

These Terms are governed by the laws of Japan. Any dispute relating to the Products shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Company's location as the court of first instance.